Positions available for CUSTOMER DEVELOPMENT SPECIALIST at Needstreet Web Technologies.
Contact email: [email protected]
BRIEF DESCRIPTION :
- Communicate with potential customers over email, phone and other channels explaining the various product options and configurations to them.
- Ability to comprehend and respond appropriately to the needs of different customers is essential.
- Handle product demos and presentations online using video conferencing tools.
- Use analytics tools to monitor product adoption and the effectiveness of engagement campaigns. Knowledge of Google Analytics, MixPaneletc is essential.
- Contribute to both product and marketing strategy based on perspective gained from customer interaction and analytics.
- Develop relevant content around the product to increase utilization by existing customers.
- Define and update workflows relevant to own area of work, evolving it as necessary.
- Collaborate with other teams to deliver on common goals around the product and its customers.
PREFERRED SKILLS :
- This is a cross-functional role spanning marketing, sales and customer product engagement.
- Looking for an excellent communicator to engage with existing and potential customers to drive adoption of the product globally.
- The role requires a genuine interest in pioneering digital health adoption and the ability to adapt quickly to different scenarios.
- Must have the ability to create relevant reports with tools.
- Usage of blogging tools, image, and video editing tools will be required.
NEEDSTREET WEB TECHNOLOGIES PVT LTD
Padmanabham, Technopark, Kazhakootam, Trivandrum