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Customer Development Specialist at Needstreet

June 29, 2018

Positions available for CUSTOMER DEVELOPMENT SPECIALIST at Needstreet Web Technologies.
Closing on:20/07/2018
Contact email: [email protected]

BRIEF DESCRIPTION :

Communicate with potential customers over email, phone and other channels explaining the various product options and configurations to them.
Ability to comprehend and respond appropriately to the needs of different customers is essential.
Handle product demos and presentations online using video conferencing tools.
Use analytics tools to monitor product adoption and the effectiveness of engagement campaigns. Knowledge of Google Analytics, MixPaneletc is essential.
Contribute to both product and marketing strategy based on perspective gained from customer interaction and analytics.
Develop relevant content around the product to increase utilization by existing customers.
Define and update workflows relevant to own area of work, evolving it as necessary.
Collaborate with other teams to deliver on common goals around the product and its customers.

PREFERRED SKILLS :

This is a cross-functional role spanning marketing, sales and customer product engagement.
Looking for an excellent communicator to engage with existing and potential customers to drive adoption of the product globally.
The role requires a genuine interest in pioneering digital health adoption and the ability to adapt quickly to different scenarios.
Must have the ability to create relevant reports with tools.
Usage of blogging tools, image, and video editing tools will be required.